PRIVACY
POLICY

Coast Map Labs ("we," "us," or "our") operates the website coastmaps.co (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our Site, submit a contact or quote request form, or subscribe to our newsletter.

We are committed to protecting your privacy and handling your data in an open and transparent manner. We do not sell, rent, or trade your personal information to third parties.

Information you provide directly:

• Contact form: Name, email address, organization name, inquiry type, and message content.
• Quote request forms: Name, email address, organization name, product interest, preferred format, intended use, quantity, timeline, budget range, and additional details.
• Newsletter signup: Email address and optional name.

Information collected automatically:

• Usage data: Pages visited, time spent on pages, referring URLs, and browser type — collected only with your consent via analytics cookies.
• Technical data: IP address, browser type and version, device type, and operating system. This data is used for security and site performance only.

We do not collect sensitive personal data (such as health information, financial account numbers, or government ID numbers).

We use cookies and similar technologies to operate our website and, with your consent, to understand how visitors use it. You can manage your cookie preferences at any time using the "Manage Preferences" link in our website footer.

Essential cookies — Required for the website to function. These include session management and security tokens. They cannot be disabled.

Analytics cookies — Used to collect anonymized data about how visitors use our site (pages visited, time on site). We use this data to improve our content. Collected only with your explicit consent.

Marketing cookies — Used to understand how visitors find us and to measure the effectiveness of our newsletter and contact forms. Collected only with your explicit consent.

Your cookie consent choice is stored in your browser's local storage. It does not expire automatically — you can change it at any time via "Manage Preferences" in the footer.

We use the information we collect for the following purposes:

• To respond to contact form inquiries and quote requests
• To send newsletter emails to subscribers who have opted in
• To improve our website content and user experience (with consent)
• To protect the security and integrity of our website
• To comply with applicable legal obligations

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Consent: For newsletter subscriptions, analytics cookies, and marketing cookies. You may withdraw consent at any time.
• Legitimate interests: For responding to contact and quote form submissions, and for essential website security.
• Legal obligation: Where processing is required to comply with applicable law.

We do not sell, rent, or trade your personal information. We may share data with the following categories of third parties only as necessary to operate our business:

• Hosting and infrastructure: Our website is hosted on Manus platform infrastructure. Data processed on our servers is subject to their security standards.
• Email communications: We use Proton Mail (proton.me) for business email, which provides end-to-end encrypted communications.
• Analytics: With your consent, anonymized usage data may be processed by analytics services. No personally identifiable information is shared.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy:

• Contact and quote inquiries: Retained for up to 3 years for business relationship management, then deleted.
• Newsletter subscriptions: Retained until you unsubscribe. You may unsubscribe at any time by replying to any newsletter email or contacting us directly.
• Analytics data: Anonymized and aggregated; not linked to individuals.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests.
• Withdraw consent: Withdraw consent for newsletter subscriptions or analytics cookies at any time.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of sale (we do not sell personal information).

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our servers
• End-to-end encrypted email communications via Proton Mail
• Access controls limiting who can access submitted form data
• Regular security reviews of our infrastructure

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. For material changes, we will provide notice via our website.

Your continued use of the Site after any changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Coast Map Labs
• Email: [email protected]
• Phone: (707) 334-1613
• Website: coastmaps.co